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Get Help

Show us what's wrong and get an answer right away β€” or connect to a live session so your tech can see the screen.

πŸ“Έ Snap a photo, get help

Lux reads the photo, tells you what to try, and sends it to us either way.

Lux is looking at your photo…

Have a session code?

Your tech gives you a session code and a PIN β€” enter them and you're connected.

Or open the link your tech sent you β€” it connects automatically.

My PCs

Every computer you've linked with BEM Support β€” see them all, connect to any of them, or share access with someone you trust.

Open My PCs
Connecting…